Privacy Policy

Date Last Revised: February 1, 2023

At Basement Window Systems, we are strongly committed to protecting the privacy of our customers and our customers’ businesses. We understand that you may have concerns about privacy while shopping online and the following is an explanation of how your information may be used by Basement Window Systems.

This Privacy Policy may be updated from time to time at our discretion. Any change to this policy will be effective upon the posting thereof to the basementwindowsystems.com website. 

By accessing basementwindowsystems.com, you acknowledge and agree that you have read the terms set forth in this Privacy Policy and agree to be bound by the provisions contained herein. By accessing our website, you represent and warrant that you have the capacity to be bound by the terms set forth herein, or if you are acting on behalf of a company or other entity, that you have the authority to bind said company or entity.

Personal Information

When you make a purchase from basementwindowsystems.com, you are asked to provide the information necessary to fulfill and track your order including your name, address, phone number, and email address. For purposes of billing, you need to provide your credit card number, type, expiration date, and security code to avoid fraudulent use. To ship your order, we also need the name, address and phone number of the intended recipient(s). You can shop with confidence that billing and personal information is only transmitted through secure servers and will never be shared with any other party.

Customer Accounts

You are not required to create an account to visit our website or place an order online. 

How will my information be used?

We do not sell or give your information to other companies to use in their marketing strategies, but it may be used in the following ways:

• Schedule deliveries of merchandise that you purchase online;
• Create an online account for you with Basement Window Systems;
• Bill your credit card for your purchases;
• Confirm and track your orders;
• Respond to customer service inquiries;
• Email newsletters and specials that you have requested; and
• To aid our data partners and advertising platforms in increasing the relevancy of our ads to you.

Our website may also use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for and statistical reporting and is not shared with anybody else.

How do you protect my personal and account information?

All of the transactions on basementwindowsystems.com are subject to VeriSign’s security system, which makes use of 128 bit encryption via digital IDs. These IDs allow us to handle customer’s credit card and personal information without the threat of identity theft or hacking. When you do business with us you can be certain you are dealing with a VeriSign, Inc., certified company. 

Third Party Cookies & Advertising

Third party vendors, including Google, use cookies to serve ads based on your prior visits to basementwindowsystems.com. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Similarly, you can opt out of other third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page or www.youronlinechoices.com. basementwindowsystems.com uses remarketing to reach users who have visited basementwindowsystems.com in the past, with the objective of matching the right people to the right message. Derivative data, log and usage date, device data and location data will be collected during your usage of basementwindowsystems.com. 

We welcome your feedback. If you have questions or concerns about the policies contained herein, feel e-mail us at info@basementwindowsystems.com

This advertiser uses Microsoft Advertising to promote their business online. To more effectively market their product or service, this advertiser uses a small text file known as a cookie to record the completion of your transaction. Microsoft Advertising wants to assure you that any information that is gathered will remain anonymous and cannot be used to identify you.

Browsers, such as Internet Explorer and Mozilla Firefox, let you delete cookies and choose what types of cookies you want to allow on your computer. Please check Help for your browser to learn how to delete cookies or change the privacy level on your computer.